Tech support for your home, fixed remotely while you watch.
Computer running slow? Pop-ups everywhere? New phone or email you can't get set up? You don't need to unplug everything and haul it to a shop. We fix most home tech problems remotely — over a secure connection, while you watch — usually in a single session.
Flat-rate services
You know the price before we start. No hourly meter running, no surprises.
$150
Virus and pop-up removal
We clean the infection, remove the junk, and get your computer running right again.
$110
Slow computer tune-up
We clear out what's bogging your machine down and get it moving the way it should.
$75
Email and new-device setup
New computer, new phone, new email account — we set it up right the first time.
$75
iPhone setup
New iPhone, transferred and set up properly, ready to use.
$150/hr for anything else — billed in 15-minute increments ($37.50 per block, 15-minute minimum)
Most small fixes take one block.
How a remote session works
- You call us at (361) 704-1373 and describe the problem.
- We connect securely to your computer over the internet — only with your permission, and only while you're on the line.
- You watch everything we do. Your screen, your control — you can end the session at any time.
- We fix it, you pay the flat rate. Done in one session in most cases.
Nothing is installed without your knowledge, and the connection closes when the session ends.
Common problems we fix remotely
- Virus warnings, pop-ups, and scams
- Slow or freezing computers
- Email that won't send, receive, or sync
- New computer, phone, or tablet setup
- iPhone setup and data transfers
- Software installs, updates, and cleanups
- Pretty much anything else tech — covered by our hourly rate
If it's hardware — a cracked screen, a dead drive — we'll tell you on the triage call instead of wasting your time.
Where we help
We're based in Portland, Texas, and we help homeowners across Portland, Corpus Christi, Sinton, Aransas Pass, Ingleside, and Port Aransas. Because the work is remote, we can help wherever you have an internet connection.
Start with a free 15-minute tech triage call
Not sure what's wrong or whether it's fixable remotely? Send us a message — we'll call you back, listen, ask a few questions, and give you a straight answer: what's likely going on, whether we can fix it remotely, and what it will cost. If we can't help, we'll tell you that too.
Tired of fighting your computer?
Call (361) 704-1373 for a free 15-minute triage — we'll tell you straight whether we can fix it and what it'll cost.
Frequently asked questions
Is remote support safe?
Yes. We only connect with your explicit permission, you watch everything happening on your screen, and you can end the session at any time. The connection closes when we're done.
What if my problem can't be fixed remotely?
We'll tell you on the triage call. If it needs hands-on repair — a broken screen, a dead hard drive — we'll say so honestly rather than waste your time.
Do I need to bring my computer anywhere?
No. That's the point. Everything happens over a secure internet connection while you stay home.
How do I pay?
We take payment after the work is done. You'll know the flat rate before we start, so there are no surprises.
What are your hours?
Monday through Friday, 8am to 5pm Central Time. Call (361) 704-1373 to book a session or start with a free triage call.
Do you help with phones and tablets too?
Yes — including iPhone setup ($75), email setup on any device, and general help getting your devices working together.